Infokiosks are information points. Where can they help with handling and information?

Kiosks are devices that are becoming more and more popular in public spaces, in various types of institutions, and even in shopping centers. They mainly serve as information points where you can quickly and comfortably find the necessary information needed, for example, to settle a matter. What are the kiosks and where are they most helpful?

Multimedia infokiosks – what is it?

Multimedia kiosks are called interactive information points. With their help, it is possible to independently search for the necessary information. These devices are mainly adapted for indoor use, although it happens that they can be seen in public spaces. Most models consist of a control unit, i.e. an industrial computer, and a main screen. The main function of infokiosks is to provide access to information related to a given institution or facility in which they are located. With their help, you can not only obtain knowledge on a given topic, but also make a purchase.

Kiosks – where are they used?

Kiosks are widely used. First of all, they can be found in public institutions, mainly in offices. They make it possible to obtain information on the functioning of a given branch, they can be used to fill in a form or a questionnaire. Thanks to infokiosks, you can also avoid queues, e.g. for information, which speeds up the process of dealing with an important matter in the office. Infokiosks are also located at stations, airports and shopping centers. They make it easier to get information about the timetable, tickets, opening hours and locations of shops in galleries. Information kiosks are also used in theaters, cinemas, libraries, museums, banks, insurance companies and hospitals. External kiosks serve as tourist information. They usually stand in city centers and provide tourists with information about monuments worth seeing, cultural places, routes to navigate around a given town, etc. Most often they include maps, but also brief information about key places in the city. Such kiosks present tourist news in an attractive way, indicate where the tourist is, what means of transport can be used, etc. Such devices definitely replace the use of traditional maps.

How is the kiosk built?

The infokiosk is not only a computer and a touchscreen. Such devices have many more components that affect the efficient use of the multimedia kiosk, in various conditions. Most models are designed for use in difficult conditions. They are made of solid and durable materials, they are vandal-resistant, they work without problems in various climatic conditions, not only in terms of temperatures, but also humidity. Many infokiosks are adapted to the needs of people with disabilities, e.g. they are lower, have a visually impaired mode, have built-in speakers, and the screens work not only with the hands themselves, but also with, for example, limb prostheses. Most of these devices are easy to use. This is mainly due to the kiosk software. They are friendly to people of all ages, including seniors. Problems with use should also not be experienced by those who are not absorbed in technological novelties on a daily basis. The producers of kiosks made sure that they were available to everyone.

Why is it worth choosing kiosks?

Infokiosks are devices that provide many benefits not only to users, but also to institutions that decide to use them. In such places as offices, clinics, hospitals, stations, they can improve the work of many people. Thanks to the use of infokiosks, the queues to e.g. service points are shortened, employees have more time to deal with more important matters, and applicants do not waste time until they finally provide them with information. The already mentioned tourist kiosks offer many benefits. Thanks to them, getting to know and moving around the new city is simply easier. You do not have to plan your trip in advance, make lists of monuments worth visiting, or look for information on means of transport. All this information can be found in the kiosk. In many cities, access to them is greater than to traditional tourist information points. Infokiosks can help not only in customer and tourist service, some devices also work well for presenting the offer of a given institution. This may be the case, for example, in banks. In addition, they often allow you to use certain services, they can be used, for example, to send an application for a personal account. So, as you can see, infokiosks are useful in many industries and everything indicates that there will be more and more of them.

ikona Zweryfikowane przez społeczność